Technical(FAQ) After sale service Warranty
After sale service

From the date of purchasing, manufacturer provides one year warranty service.Warranty takes effect from the date you purchase the goods from our factory.

This is an electronic product,please don't open the case of products without the professional maintenance staff's permit or you will not obtain the relevant after-sale service.

The malfunction and damaged caused by improper operation, the unauthorized repairs and alteration, certain maintenance costs will be charged for repairing within the warranty period.

The damage caused by fire, flood, abnormal voltage, other natural disasters and secondary product damage, certain maintenance costs will be charged for repairing within the warranty period.

If the responsible failure doesn't belong to us, we can provide technical guide to eliminate failure or replace the related parts under the requirements of customers.

The product malfunction caused by not in accordance with the user manual operation, certain maintenance costs will be charged for repairing within the warranty period.

Products can enjoy free replacement during the warranty period with "STICKER with Date"on the motherboard, sticker torn or broken are invalid,please be sure to keep the sticker on the motherboard or you will not obtain the relevant after-sale service.

After the warranty period,if you want to extend the warranty period,the cost should be confirmed by related staff.